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    Help Centre

    Here you will find a selection of links to information that will help resolve any query you may have. Below we provide advice before you order, product information, how to amend or track your order and general company information.

    BEFORE YOU ORDER

    Find everything you need prior to placing your order. Whether that's product availability, delivery information or frequently asked questions.

    DELIVERY INFORMATION

    Find the latest information regarding our delivery options and order cut off times.

    FAQS

    Read our most frequently asked questions for advice and information prior to placing your order.

    PRODUCT INFORMATION

    Not sure what product you need or require further information? Stop here for information on product availability, technical questions and more.

    STOCK AND AVAILABILITY

    Use our online chat service for the quickest response on checking stock availability. Find more information here.

    REQUEST PRODUCT INFORMATION

    Contact us for technical information, product dimensions or fitting instructions.

    TECHNICAL INFORMATION

    Find answers here to our most frequently asked technical questions.

    PRODUCT GUARANTEES

    Find information on product guarantees here. Contact us if you can't find what you're looking for.

    AFTER YOUR ORDER IS PLACED

    If you're looking to amend your order or track your delivery look no further than here. Is something not quite right? Find our returns information here too.

    ORDER TRACKING

    For deliveries on our own van, you can track your order here. For other deliveries, please contact us for further information.

    AMEND OR CANCEL YOUR ORDER

    If you have not yet received your order and wish to amend or cancel, please contact us here.

    RETURNS INFORMATION

    Read our returns policy here, covering unwanted and damaged items.

    REPORT A FAULTY ITEM

    Fill in our returns form if you believe your item is faulty or damaged. Our customer care team will then look into this.

    REQUEST A VAT INVOICE

    We don't supply VAT invoices with our deliveries. Contact us to request this once your delivery has been made.

    COMPANY INFORMATION

    Want to know who we are and what we stand for? Find all company information and further policies here. If there is anything you're unsure of that we haven't covered, please contact us.

    ABOUT US

    Read about who we are, where we are, and find information on our opening times.

    TERMS AND CONDITIONS

    Read the full information on our Terms and Conditions of sale.

    PRIVACY POLICY

    We take privacy seriously. Read information in our Privacy Policy here.

    CONTACT US

    If we haven't found what you're looking for, contact us via chat, email, or phone.

    0121 508 9987

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    Mon - Fri 8am - 5pm

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