We are open!

We are open and are almost back operating with a full capacity delivery service.

Our trade counter is open under our normal working hours of 7.30am-5.30pm Monday-Friday and 8am-1pm on Saturday. Please follow the social distancing measures put in place when visiting us and abide by the compulsory wearing of face masks.

We are extremely busy and some goods take time to pick, so please order in advance where possible. We cannot guarantee all items will be available unless they are preordered and we have confirmed a collection date and time with you.

Our internet sales team are on hand to offer advice by live chat or email, under our normal working hours of 8am-6pm Monday-Friday and 8am-1pm on Saturday. As a result of the recent COVID 19 issues we are currently operating reduced hours on our phone lines. If you would like to speak to us our phone lines are open 10am to 4pm Monday to Friday and 10am - 1pm on Saturday.

We are receiving a high volume of calls and emails during this time, to which you may experience a slight delay. If you leave us a voice mail, we endeavour to get back to you as soon as possible.

Stock Availability

During this unprecedented time we have experienced some periods where our manufacturers have been temporarily closed.

We still are in the position to place and fulfill orders, but due to a halt on the manufacturing process please be mindful that some products may have a longer lead time than expected. If this is the case, our sales team will be in touch to advise you of this.

Due to the increased demand of certain products, we thoroughly recommend checking stock availability prior to placing the order.

Our online chat service is available between the hours of 8am-6pm Monday-Friday. 8am-1pm Saturdays.

You can also check stock availability by emailing us at onlinestore@plumbingworld.co.uk.

Thank you for your patience. We hope you and your families stay safe through this difficult time.

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